For additional assistance, please visit our Help Center

Cookies are required to login to the Bravenet Members Area. Please make sure that you are accepting all of our cookies, and that you do not have a firewall, or other internet security program blocking these. You can enable cookies (and clear your existing cookies which may also be causing the problem) by using the instructions below:

Mozilla Firefox 38.0+
https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences

• Click on the Firefox menu icon, which is usually 3 horizontal bars.
• Select "Options"
• Select the "Privacy" icon in the left panel.
• Under the History heading, change "Firefox will:" to "Remember history".
• Restart Firefox to affect the changes.

Google Chrome 43.0+
https://support.google.com/accounts/answer/61416

• Click the menu icon, which is usually 3 horizontal bars.
• Select "Settings"
• Near the bottom of the page, select "Show advanced settings"
• Under the privacy section, select "Content Settings"
• Select "Allow local data to bet set (recommended)".
• Select "Done".

Microsoft Internet Explorer 9.0+
http://windows.microsoft.com/en-us/windows7/how-to-manage-cookies-in-internet-explorer-9

• Click the Tools icon, which looks like a little gear.
• Select "Internet Options" from the Toools menu.
• Click the "Privacy" tab.
• Under the Settings header, adjust the slider downward some, or to the bottom, to allow more/all cookies.
• Click "OK".
• Restart Internet Explorer

If you have any further problems under Internet Explorer make sure that session cookies are enabled, as this is sometimes the cause of the problem:

• Select "Internet Options" from the Tools menu.
• Click on the Privacy Tab
• Click the "Advanced" button
• Check the "Override automatic cookie handling" checkbox.
• Check the "Always allow session cookies" checkbox.
• Click "OK"
• Click on the Security Tab

If you are using another browser, please consult your browser help files or contact Bravenet support at http://support.bravenet.com.

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